General

When is the studio open?

• It is only open during scheduled events. At this time, our “regular” schedule is being formulated. Please be patient. A community is built over time and not overnight. 

What is the parking like at the venue?

• There is normally adequate parking on either side of the street leading up to the venue, no more than a 1-5 min walk. The parking lot in front of the venue is reserved for permit holders ONLY, please do not park in the lot, your vehicle could and will be towed without a permit.  

Is there space for me to store my personal items while I am in the venue?

• There is a closet at the entrance for storing shoes/coats/personal items. Please keep in mind, currently, there is no secured space in the venue and the venue is not responsible for any lost or stolen items. 

What is the venue’s alcohol/tobacco use policy?

• Alcohol and tobacco use is permitted but the venue is smoke-free and no alcohol will be provided by the venue. Smoking and vaping is only permitted outside the venue in designated areas. There is an outdoor area with seating that you can use. However, this area is visible and cannot be partitioned from the view of the surrounding neighbors of the studio so you must be properly dressed if you go outdoors. Illegal substances are not permitted in the venue or surrounding areas.

Are there restrooms available within the venue?

• Yes! There is 1 hallway restroom available within the venue. 

I have sent you a message but have not heard back? Are you there?

• Please be patient! Everyone involved with the maintenance and running of this studio do so with the free time outside of their daily obligations and responsibilities which include job and family and individual needs. 

On Privacy and Confidentiality

Do I have to give you my real/legal name when I sign up for an event?

• Yes. Your name is used only for legal purposes of agreeing to our Code of Conduct, Terms and Conditions and waiver that is mandatory for all in-person attendees.

There is a camera at the entrance of the studio, what’s that about?

• Yes, as soon as you enter the studio, there is a camera that records those entering and leaving the Venue. The camera and recording is ONLY accessible for legal and security reasons of the Venue. Your privacy and confidentiality is of utmost importance to us, as well as your safety.    

Food/Drink

What amenities are there in the studio?

• We have a selection of sodas, tea, coffee, flavored water and bottled water that you can purchase for $1. There is also a full-size refrigerator and microwave should you want to bring food with you. Please note that food and liquids should be avoided in the tying area. 

Can I bring food/drink to the venue? 

• Yes! Food and drink are permitted in the kitchen and dining area and minimally in the tying area. There is a refrigerator to store items as well as a microwave for reheating. We also have drinkware, silverware and plates/bowls but we ask that each person pick up after themselves and attend to cleaning any used dishes. Please be respectful/discerning when it comes to consuming any food and/or drinks in the tying space. 

Is the venue wheelchair-accessible?

• No, the studio is located on the ground level of an older building without an elevator. There are several steps from the entrance of the building to the door of the Studio.

Events / Activities

What should I wear to an event?

• While it depends on the event, you should dress for your own comfort. The studio is a space that encourages authentic self-expression. Outside of the doors of the studio, you must not only be street-legal but also discreet as to maintain a low-profile to the neighbors of where the studio is located. There is a closet at the entryway where you may place your items and a bathroom where you can change if you would like individual privacy. 

Can I purchase a ticket at the door?

• No, you must purchase a ticket ahead of time. The studio is an intimate space and each event is capped based on the nature of the event and for the comfort of all attendees. 

The event I am interested in is sold out. Is there a waiting list?

• It depends on the event. If there is, please email us and asked to be added to the waiting list. 

How are payments handled?

• Currently we utilize paypal and tickets for events/classes/demos/workshops are prepaid prior to the day of the event/class/demo.

What is your cancellation policy?

• Should you need to cancel, please contact us directly via email. 

• For weekday events (Mon-Thu), there will be no refunds 72 hours prior to the start of the event

• For weekend events, the cancellation policy is dependent on the event. Please refer to the information on the event page for clarification.

Can I rent the space for personal use / a private party / a photography session?

• We will consider this on a case-by-case basis. Please send us an email if you are interested. 

About Rope

How many rigs are available in the venue?

• Currently, there are 5 rigs available for attendees and 1 presenter/teaching rig that may also be used as an attendee rig during classes.

Do I need to bring my own rope kit?

• While the venue does have some spare rope, it is recommended that if the attendees are participating in a class/demo/workshop that they bring their own rope kit

I know a few things about rope, can I teach at your studio?

• We are happy to have a conversation with you! We believe that for a community to grow, it should also support local rope enthusiasts of more experience who have something to share or teach. All presenters or facilitators must also adhere to the Code of Conduct, our Terms and Policies and will be held to a high standard of ethics, safety and quality of their presentation. 

On Safety

What is your Covid / Airborne Illness Policy?

• As the Venue is an intimate space, if you are feeling sick, have symptoms of covid/flu/cold, have knowingly been exposed to covid/flu in the last 5 days, and/or test positive, please do not come to an event. Please notify us before the event and we will discuss how to proceed. Please let us know if you test positive within 5 days after attending an event so we can notify those who might be exposed. Individuals who wish to wear a mask while at the venue are welcome to do so. 

How will you vet your attendees?

• We are a supporting member of NCSF and will cross-check with them and the sex-offender registry for incident reports. 

How do I stay safe?

• We believe that everyone should be accountable and responsible for themselves. We hope that you arrive with a sound mind and a mature heart and find ways to honor yours and others’ boundaries and communicate them respectfully with everyone you engage with.